DATED 6th November 2020
Hello from Simply Vegan Sweets HQ
First and foremost, hope you and your loved ones are staying safe.
We are continuing to work (around the clock) to ensure your sweet tooth is satisfied, and your Christmas pressies are dispatched. Please rest assure that we are doing our best so your receive your sweets in a timely manner.
Once we dispatch our sweets, they will be passed to a courier or Royal Mail, who then take ownership of your parcel until it arrives at your door. We trust our delivery suppliers implicitly, so if your parcel is delayed, and sadly over the next few weeks or so, we would expect delays, please be patient. If your parcel has not arrived within a week, please do let us know.
If you have any concerns, or queries regarding our policies, please do not hesitate to contact us, we are here for you guys, and will answer any questions you have.